Company responsible for your information
THANK START INTERNATIONAL FREIGHT FORWARDING (SHANGHAI) CO., LTD
Room 2602, Tower 1, Ruihong Corporate Avenue, 118 Feihong Road, Hongkou District, Shanghai, China
Information we handle
Our inquiry form collects your name, reply email and the shipment and route details you enter. Company, WhatsApp or WeChat details and additional cargo notes are optional. If you email us, we handle your email address and message. Please do not send identity documents, payment details, passwords or unrelated information about other people through the inquiry form.
Why we use it
We use these details to assess freight needs, respond to inquiries and follow up on services you request. The form is routed to the team’s business mailbox. Website hosting and email providers may handle information needed to deliver their services. Submitting an inquiry does not subscribe you to marketing emails.
Technical information
Servers may record information such as IP address, access time and request status to serve pages, protect the site and diagnose faults. If you switch languages on the inquiry page, the site stores the draft briefly in the current browser tab and clears that temporary copy after the other language form reads it. Visitor analytics and advertising trackers are off by default.
How long we keep it
We keep records for as long as needed to respond, follow up on requested services and meet applicable obligations. We consider whether the matter is closed, whether follow-up is needed and any legal or dispute retention requirements. To prevent repeat submissions, the inquiry service keeps only a request identifier, content fingerprint, timestamp and processing status. Duplicate-prevention records older than seven days are cleared during later requests.
International shipments and other services
If providing a service you request requires sharing personal information with a carrier, logistics partner or recipient outside the country, we handle the necessary information under applicable law and provide additional notice or obtain consent where required. If you follow a link to an external platform or contact us through one, that platform handles information under its own policy.
Your choices and rights
Use the email on this page to ask how we handle your information or to exercise applicable rights, including access, a copy, correction, deletion, objection or withdrawal of consent you have given. We may need to verify your identity to protect your information. You may also complain to the relevant supervisory authority.